London © 2015 Designing Futures

Designing Communication

Blending effective professional communication practices

with exceptional client care

Different choices; different outcomes

Client Care and Professional Communication: implications for vocational and professional adult education and training

This paper is in the process of being published.

The study and findings are located within their underpinning theoretical frameworks, discussed in detail and recommendations drawn out

“Current teacher training theory in vocational adult education debates on what comprises the 'tacit' (Loo, 2014) nature of effective teaching practice in conjoining vocational or professional expertise with meta- or teaching expertise and the role that research has to play in developing this form of applied reflective practice (BERA RSA, 2015).”

Long Exemplar Short Exemplar Seven Social Stages


Exemplar client communications with attention to the features which ensure they anticipate and respond to client care